Amara Support Center

What's New in Amara 5

• Amara Product Roadmap
• Visit the Amara Subtitling Blog
• Help Translate Amara into your Language
• Connecting Brightcove to a Collaboration Team
• New: select the language of Amara user interface!

Getting in Touch 2

• I'd like to contact someone at Amara
• I’m interested in Amara Professional Services

Amara Member Accounts 11

• Signing Up
• Signing In
• Resetting the password
• Updating your account settings
• The personal information in your user profile

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The Amara Editor 34

• Languages supported on Amara
• Getting to Know the Amara Editor
• Timing Tools (clock icon)
• Subtitle Tools (wrench icon)
• What does "Copy Timing" command do?

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Videos 7

• What does adding a video to Amara do?
• Add a Video to Amara
• What URL do I use to add a video?
• How to integrate Amara with my website?
• Does Amara host my videos or subtitles?

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Using Completed Subtitles 10

• Using Completed Subtitles
• Editing subtitle files
• How do I download subtitles and translations from a video on Amara?
• Will my subtitles be available to other users and general public?
• What is a subtitle version (revision)?

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Amara Teams 9

• Joining Teams
• What’s a “Task” and why does it matter?
• How can I decline a task
• I can't find a user when I try to reassign a task
• How do I configure team permissions and workflow?

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Collaboration Teams 7

• Member Directory (Collaboration Teams)
• Managing Subtitle Requests in Collaboration Teams
• Managing Videos in a Collaboration Team
• Finding Assignments in a Collaboration Team
• Application Review Page (Collaboration Teams)

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Integrations - connect more accounts with Amara 7

• Linking Vimeo and Amara accounts
• Kaltura Integration
• Linking YouTube and Amara accounts
• How do I manually add subtitles to YouTube?
• How to tell if a video automatically syncs subtitles to YouTube

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Extra Technical Solutions and Support 12

• Using WebVTT files on Internet Explorer 11
• The video does not play in the subtitle editor, what do I do?
• Why do I see "Not all lines are completed" in subtitle editor?
• Cannot find "Complete" button in the subtitle editor, where is it gone?
• Why do I keep seeing "Loading subtitle editor..." message?

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