In accordance with the Amara Terms of Service, videos and subtitles are not normally removed from our site because we want to respect the work performed by Amara users for the associated videos and subtitles.


Amara is a free public service and we want to preserve the collaborative spirit of our community and respect the time and effort of our contributors. This is why we avoid deleting the results of other people's subtitling efforts.


Therefore, we will not delete a subtitle or video that has been shared or worked on by other users unless it is an exceptional case.


If you would like your videos to be made private you can build your own Amara team with privacy, customizable workflows, and additional support. You can also contact enterprise@amara.org to request more information about our team options.


Any Amara user can add a video to Amara from a video hosting site:


After you add a video through your user account, other users can view the video in the public Amara video library and begin work on subtitles in their language. Subtitles added on Amara will export to the video hosting site.


Subtitles in the Amara public library

You can request subtitle removal if all of the following are true:

  • You are the only author of a subtitle set

  • No other subtitles have been translated from your subtitles

  • The video must be in the Amara public video library

If a video belongs to a team, contact the team administrator directly. Do not submit a subtitle removal request if the video belongs to an Amara team. Check to see if a video belongs to a team on the left side of the Video page:


 

Video information panel with Amara team ownership highlighted


Submitting your subtitle removal request

  • Reply to this Removing Subtitles Forum topic 

  • Label your request “Remove [language] Subtitles”

  • Include URL for the subtitle page in Amara (example link)

  • Include your Amara username

  • State the reason for deleting the subtitle set



Videos in the Amara public library

We may be able to make exceptions for videos added by mistake that have no other contributions from other members. 


Please send the following in an email to support@amara.org:

  • Video’s URL on Amara

  • Your username

  • Reason for deleting the video


We will see if we can remove it if there are no contributions from other members. 




Admins of Amara Teams can add videos from video hosting sites:


Go to your team Settings Integrations to add and edit which external accounts are linked to your Amara Team. 


Check your visibility settings in Settings General to make your team’s content public or private.



Subtitles in an Amara team

Admins and managers of Amara teams can easily delete subtitles created for videos on their team.


Go to the subtitle’s page by clicking the subtitle request on the Management page or by visiting the video page and clicking the subtitle language you want to delete.


On that subtitle’s page, you can click the Delete subtitles link on the right side of the page:


Delete subtitles link highlighted on a subtitle's page in an Amara team

 


When you delete a set of subtitles:

  • All subtitles will be deleted (all revisions)

  • This language will no longer be usable for translations

  • Any assignments will be deleted


Note: Deleting a subtitle request is not the same as deleting subtitles.


Videos in an Amara team

If you are a member of an Amara team and you need to have a video removed from your team, send your subtitle removal request in a message to that team’s administrator. You can find your administrator in the Member Directory of your team.


Administrators of teams have more control over the videos they add and delete through the Management tab.


Read more about adding videos to your Collaboration team.


For videos that you added directly to your team through the Management tab, you can choose to delete the video from Amara entirely or just remove the video from your team.


To remove a video:

  • Select your team from the username menu at the top right

  • Click on the Management tab

  • Go to the Videos page

  • Select the videos you want to remove

  • Click the Remove button in the slide-up menu


 

Management videos page with one video selected and the Remove button highlighted in the slide-up menu


Remove the video from your team or from the entire Amara site:


 

Removing Video dialog box for new style Amara teams with two options for deletion


Read the description carefully, enter the confirmation phrase “Yes, I want to delete this video”, and then click Remove to complete.


If you choose to remove the video from your team only, the video will be listed in the Amara public video library


If you added a video to your team from the public video library, you are able to delete the video from the Amara site entirely. Amara is a collaborative space where users can volunteer their own time to create subtitles for their online communities. Please only permanently delete videos from the Amara site when necessary so that you respect other user’s work. 




Finally, if you are the legal owner of a video shown in an Amara page created by someone else, and absolutely need to have it removed from Amara.org, please feel welcome to send a DMCA request (Digital Millennium Copyright Act) to dmca@amara.org.

 

Thank you for your contributions to the Amara community!


If you have any questions email support@amara.org or use the response buttons below to share feedback on this article.