Amara Support Center

Amara News 4

• Taking Amara’s User Experience to the Next Level
• Visit the Amara Subtitling Blog
• Help Translate Amara into your Language
• Amara Product Updates

Getting in Touch 3

• I’d like to contact someone at Amara
• I’m interested in Amara Professional Services
• How to submit a support ticket

Amara Member Accounts 13

• Start Subtitling with Amara
• Sign up for an Amara account for free
• Signing In
• Resetting the password
• Updating your account settings

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The Amara Subtitle Editor 19

• Languages supported on Amara
• Watch how to caption and translate video on Amara
• Getting to Know the Amara Editor
• Switch between typing and syncing modes in the editor
• Timing Tools (clock icon)

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Videos and Subtitles 20

• How to add Videos to Amara
• Deleting Videos or Subtitles on Amara
• Subtitle formats available for download from Amara
• What subtitle file format should I use?
• How do I upload subtitles and transcripts?

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Amara for YouTube Creators 4

• Amara Free
• Amara Community
• Amara On Demand for YouTube Creators
• Amara Enterprise for YouTube Creators

Amara Teams 11

• Joining Teams
• Contributing to New Amara Teams
• Finding Assignments in a Collaboration Team
• Member Directory in New Amara Teams
• Connecting Brightcove to an Amara Team

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Task Teams 7

• What’s a “Task” and why does it matter?
• How can I decline a task
• How do I configure team permissions and workflow?
• How do I create an Amara Enterprise team?
• How do I configure team permissions and workflow?

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Integrations - connect more accounts with Amara 7

• Linking YouTube and Amara accounts
• Kaltura Integration
• Linking Vimeo and Amara accounts
• Manually upload subtitles to YouTube
• How to tell if a video automatically syncs subtitles to YouTube

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Extra Technical Solutions and Support 13

• The video does not play in the subtitle editor, what do I do?
• Why do I see "Not all lines are completed" in subtitle editor?
• Cannot find "Complete" button in the subtitle editor, where is it gone?
• Why do I keep seeing "Loading subtitle editor..." message?
• Why is Yes, Start Syncing button in subtitle editor inaccessible?

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