Amara Support Center

What's New in Amara 4

• Help Translate Amara into your Language
• New: select the language of Amara user interface!
• Amara Product Roadmap
• Connecting Brightcove to a Collaboration Team

Getting Help / Getting in Touch 3

• I need help with Amara
• I’m interested in Amara Professional Services
• I'd like to contact someone at Amara

Amara User Profiles 10

• Signing Up
• Signing In
• Updating your account settings
• Resetting the password
• Linking Facebook and Twitter accounts to your user account on Amara

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Transcribing and Translating 36

• How to transcribe and translate videos with Amara
• Getting to Know the Amara Editor
• Subtitle cell
• Starting a new transcript
• How to transcribe a video (video guide)

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Subtitle versions and revision history 4

• What is a subtitle version (revision)?
• Revision history
• Comparing revisions
• Rolling back to an earlier version

Amara Teams 15

• Joining Teams
• Member Directory (Collaboration Teams)
• Creating Subtitle Requests Manually in Collaboration Teams
• Managing Videos in a Collaboration Team
• What’s a “Task” and why does it matter?

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FAQ 17

• Getting Started on Amara
• Submitting a Video for Subtitling
• What does adding a video to Amara do?
• What URL do I use to add a video?
• How are subtitles created?

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How-tos 18

• How to set up your account
• Syncing Vimeo and Amara accounts
• Finding Assignments
• How do I add my videos to Amara?
• How do I submit a video to Amara for subtitling or translation?

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Troubleshooting 11

• Why do I see "Not all lines are completed" in subtitle editor?
• Cannot find "Complete" button in the subtitle editor, where is it gone?
• Why do I keep seeing "Loading subtitle editor..." message?
• The video does not play in the subtitle editor, what do I do?
• Why is Yes, Start Syncing button in subtitle editor inaccessible?

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Using Completed Subtitles 2

• Using Completed Subtitles
• Editing subtitle files

Promoting Global Accessibility 1

• Inviting collaboration on Amara