Amara Support Center
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Amara Support and Solutions
What's New in Amara
Amara Product Roadmap
Visit the Amara Subtitling Blog
Help Translate Amara into your Language
Connecting Brightcove to an Amara Team
New: select the language of Amara user interface!
Getting in Touch
I’d like to contact someone at Amara
I’m interested in Amara Professional Services
How to submit a support ticket
Amara Member Accounts
Resetting the password
Updating your account settings
The personal information in your user profile
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The Amara Editor
Languages supported on Amara
Getting to Know the Amara Editor
Timing Tools (clock icon)
Subtitle Tools (wrench icon)
What does "Copy Timing" command do?
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What does adding a video to Amara do?
Add a Video to Amara
What URL do I use to add a video?
How to integrate Amara with my website?
Does Amara host my videos or subtitles?
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Subtitle formats available on Amara
What subtitle file format should I use?
Will my subtitles be available to other users and general public?
Editing subtitle files
Position subtitles to the top of the video player
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What’s a “Task” and why does it matter?
How can I decline a task
I can't find a user when I try to reassign a task
How do I configure team permissions and workflow?
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Member Directory in New Amara Teams
Managing Subtitles in New Amara Teams
Manage Videos in New Amara Teams
Contributing to New Amara Teams
Application Review Page (Collaboration Teams)
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Integrations - connect more accounts with Amara
Linking YouTube and Amara accounts
Linking Vimeo and Amara accounts
How do I manually add subtitles to YouTube?
How to tell if a video automatically syncs subtitles to YouTube
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Extra Technical Solutions and Support
Using WebVTT files on Internet Explorer 11
The video does not play in the subtitle editor, what do I do?
Why do I see "Not all lines are completed" in subtitle editor?
Cannot find "Complete" button in the subtitle editor, where is it gone?
Why do I keep seeing "Loading subtitle editor..." message?
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