Amara Support Center

What's New in Amara 5

• Microsoft Edge compatibility issue - FIXED!
• New language drop-down list
• Updated user account policies
• YouTube API update - How to disconnect and re-link YouTube channel to Amara
• New Subtitle Cell Tools menu and keyboard shortcuts

Getting Help / Getting in Touch 4

• I need help with Amara
• I’m interested in Amara Professional Services
• I'd like to contact someone at Amara
• I would like to join Amara's Subtitling Team

Amara User Profiles 10

• Signing Up
• Signing In
• Updating your account settings
• Resetting the password
• Linking Facebook and Twitter accounts to your user account on Amara

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Transcribing and Translating 34

• How to transcribe and translate videos with Amara
• The anatomy of the subtitling editor
• Subtitle cell
• Starting a new transcript
• How to transcribe a video (video guide)

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Subtitle versions and revision history 4

• What is a subtitle version (revision)?
• Revision history
• Comparing revisions
• Rolling back to an earlier version

Amara Teams 8

• Joining Teams
• What’s a “Task” and why does it matter?
• How can I decline a task
• I can't find a user when I try to reassign a task
• How do I configure team permissions and workflow?

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FAQ 18

• Getting Started on Amara
• Submitting a Video for Subtitling
• What does adding a video to Amara do?
• What URL do I use to add a video?
• How are subtitles created?

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How-tos 16

• How to set up your account
• How do I add my videos to Amara?
• How do I submit a video to Amara for subtitling or translation?
• How to add existing subtitles, captions, or transcripts to videos
• How to find your language in the list of languages

See all 16 articles

Troubleshooting 11

• Why do I see "Not all lines are completed" in subtitle editor?
• Cannot find "Complete" button in the subtitle editor, where is it gone?
• Why do I keep seeing "Loading subtitle editor..." message instead of the editor?
• The video does not play in the subtitle editor, what do I do?
• Why is Yes, Start Syncing button in subtitle editor inaccessible?

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Using Completed Subtitles 2

• Using Completed Subtitles
• Editing subtitle files

Promoting Global Accessibility 1

• Inviting collaboration on Amara