Amara Support Center

What's New in Amara 4

• Help Translate Amara into your Language
• New: select the language of Amara user interface!
• Amara Product Roadmap
• Connecting Brightcove to a Collaboration Team

Getting Help / Getting in Touch 3

• I need help with Amara
• I’m interested in Amara Professional Services
• I'd like to contact someone at Amara

Amara User Profiles 10

• Signing Up
• Signing In
• Deactivating your Amara Account
• Updating your account settings
• Resetting the password

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Transcribing and Translating 37

• How to transcribe and translate videos with Amara
• Getting to Know the Amara Editor
• Subtitle Tools (wrench icon)
• Timing Tools (clock icon)
• What does "Copy Timing" command do?

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Subtitle versions and revision history 4

• What is a subtitle version (revision)?
• Revision history
• Comparing revisions
• Rolling back to an earlier version

Amara Teams 9

• Joining Teams
• What’s a “Task” and why does it matter?
• How can I decline a task
• I can't find a user when I try to reassign a task
• How do I configure team permissions and workflow?

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Collaboration Teams 7

• Member Directory (Collaboration Teams)
• Managing Subtitle Requests in Collaboration Teams
• Managing Videos in a Collaboration Team
• Finding Assignments in a Collaboration Team
• Application Review Page (Collaboration Teams)

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FAQ 16

• Getting Started on Amara
• Submitting a Video for Subtitling
• What does adding a video to Amara do?
• What URL do I use to add a video?
• How are subtitles created?

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How-tos 17

• How to set up your account
• Linking Vimeo and Amara accounts
• How do I add my videos to Amara?
• How do I submit a video to Amara for subtitling or translation?
• How to add existing subtitles, captions, or transcripts to videos

See all 17 articles

Troubleshooting 12

• Using WebVTT files on Internet Explorer 11
• The video does not play in the subtitle editor, what do I do?
• Why do I see "Not all lines are completed" in subtitle editor?
• Cannot find "Complete" button in the subtitle editor, where is it gone?
• Why do I keep seeing "Loading subtitle editor..." message?

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Using Completed Subtitles 2

• Using Completed Subtitles
• Editing subtitle files

Promoting Global Accessibility 1

• Inviting collaboration on Amara