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Subtitles for Vimeo videos not showing + browser compatibility issue

Now I understand what you mean.


>Then I added the first URL to the
page and made in primary.
>But the problem subsists:


My computer is windows7.  When I watched the video on above URL with IE10, there's no problem.
But with Google Chrome: Yes, you are right.  just black rectangle and no timeline.


>So I used the second, Ogg Vorbis URL to create a new Amara video page,, which works.


Yes with Google Chrome, but no with IE10.

IE10 says "Sorry, your browser can't play HTML5/Ogg video. Get Firefox."


So if I have to choose between the first URL and the second URL, I'd like to choose the first.

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Thank you for adding this, Robin.

The URL tab of the corresponding Amara page does not mention synchronization. If your Vimeo channel and your Amara account should be synchronized, please create a ticket that will go to Amara's tech staff: they'll be able to correct the issue.



Vimeo captions not showing

Hi Sirius,

Thank you for having tried - successfully - the Webm plugin for IE10, and for the link to the AppleInsider article on codecs. Not that I really understood it, being codec-illiterate. What I did grab from it is that the present development of codecs is complex, and that this complexity may cause a browser compatibility issue: hence the addition of "+browser compatibility issue" to the title of this topic.

I guess that until browser developers get to a real agreement on that, when a video stops working in Amara the solution will be to reupload it in a generally supported format like MP4, and add the new URL to the Amara page and make it primary.  But this, of course, opens the copyright can of worms...

Hi Claude

>Have you installed the plugin?

Well, I installed it (it took only seconds) and experimented.  It works fine. 


WebM vs H.264

I didn't know anything about this.  Apple and MS will never intend to support WebM.


Best regards




Thank you so much, Sirius. Have you installed the plugin for reading WebM videos with Internet Exporer? I was wondering if, once installed, it made it possible to view Amara players that stream WebM videos, like the Stallman video. On the other hand, I don't want to make you spend too much time on this compatibility issue.





I've found this: WebM Video for Microsoft Internet Explorer 9+

Thanks for everything.


>Out of curiosity: 

The first link (Richard Stallman...) appears like  The second link(http://download...)  like


Well, as for IE9, no subtitles on Amara works.  Windows Vista doesn't support IE10.  As a result, those who can see subtitles on Amara are limited to those who have windows 7 or windows 8, if not installed another browza.  I once checked windows Vista with Google Chrome, and Chrome could show subtitles. 




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Thank you, Sirius.

Then I think that for the time being, I'll describe with the MP4 URL as primary, as the main page for subtitling "Eye of the Beholder", and we can leave the not-working page with just the vimeo URL to developers, so they can explore why it's not working.

Out of curiosity:  we now that know that IE10 does not show OGG videos streamed in Amara, but what about WEBM videos streamed in Amara? For instance, can you view Richard Stallman, A Free Digital Society (© cc-by-nd) that streams (or the original webm  file itself) with IE10?

Because if you can't, then maybe free software advocacy groups could gently notify Microsoft folks that a browser that doesn't work with free video formats as OGG and WEBM is likely to make them lose even more market parts than they have lost over the last 8 years.


Hi Claude,


>Can you tell me if the subtitles now work for you with IE10 in


Yes, I think the subtitles work.  I say "I think" because the first time it returned "error".  But after that, subtitles showed repeatedly four times.

Attached is the screen shot of "the first time".

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Hi Sirius,

Re the "Eye of the Beholder" Amara pages: I have now 

Can you tell me if the subtitles now work for you with IE10 in

If they do, then we could add something in the description and comments of both pages, indicating that is the working page from now on? If they don't, then I'll revert to the former situation you described. But it would be a bit of a pain in the neck to have to use one page for subtitling with IE10 and another page for subtitling with other browsers, even though the subtitle files could be transfered between both pages to keep both pages updated...

How interesting, Sirius: thanks. Now what we could try is leaving only the not-working vimeo video URL in the page that initially streamed it, in order to add the MP4 URL to the page that now streams the OGG video, and make the MP4 primary there. I'll try that later today. However, it would be great if developers could find a solution where whatever video formats can be used to create / streamed in an Amara page work with all browsers.


Hi Claude,


The conclusion: Everything is all right.  Both English and Japanese subtitles show.


Well, when I was checking what you wrote, the situation changed every time I clicked the rink. Because I couldn't remember which rink I had clicked, I began to take screen shots and keyed in the URL on the pictures. 


While I was doing so, no opened.   I opened my video page on Amara and checked the rink of "The Eye of the Beholder".  It worked fine.  I'll check it  later again just to be sure.


Thank you very, very much. 

Hi Sirius

So, I reuploaded the "Eye of the Beholder" video in, and that produced 2 URLs that normally can be used in Amara:
  1., the MP4 file I uploaded
  2., the Ogg Vorbis format that the Internet Archive software derived automatically

 Then I added the first URL to the page and made in primary.

But the problem subsists: the player still appears as a black rectangle, without time line and without navigation commands.

So I used the second, Ogg Vorbis URL to create a new Amara video page,, which works. And so I reuploaded your English and Japanese subtitles to it: if you modify them, they'll be attributed to you on the subtitle pages - could you do that please?

I suggest we leave the not working video page for the time being, so that developers can work on it. I was wondering if perhaps the unholy amount of dots in the name of the vimeo video might perhaps be a cause?

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