Amara Support Center
How can we help you today?
Subtitles for Vimeo videos not showing + browser compatibility issue
Thank you, Claude
I got an e-mail saying "Amara Staff have now fixed this problem." But I don't think so.
The problem is with
The timebar ( I don't know how to call it, I mean the bar showing pause, stop, time flow, and Vimeo) never appears even if I put my mouse on the screen, and the video takes a long time to start. Until it starts, only black screen can be seen.
I have one more Vimeo video that I didn't tell before:
http://www.amara.org/ja/videos/JPIpwLXt0y0X/info/twilight-zone-s01e17-the-fever/
This one hasn't been corrected. I'm sorry I didn't check all of my videos, but I created subtitles for almost 200 videos. I didn't know I had to check all of them. I don't remember which is Daily Motion or YouTube or Vimeo. I'll be more careful.
Hi Claude,
The conclusion: Everything is all right. Both English and Japanese subtitles show.
Well, when I was checking what you wrote, the situation changed every time I clicked the rink. Because I couldn't remember which rink I had clicked, I began to take screen shots and keyed in the URL on the pictures.
While I was doing so, no archaive.org opened. I opened my video page on Amara and checked the rink of "The Eye of the Beholder". It worked fine. I'll check it later again just to be sure.
Thank you very, very much.
After I got your mail, I checked four times. "The Eye of the Beholder" is no good as it was.
As for "The Fever", subtitles showed OK and no problem at all for the first time, but for the second, third, fourth time, subtitles didn't show at all.
Hi Sirius,
Thank you for having tried - successfully - the Webm plugin for IE10, and for the link to the AppleInsider article on codecs. Not that I really understood it, being codec-illiterate. What I did grab from it is that the present development of codecs is complex, and that this complexity may cause a browser compatibility issue: hence the addition of "+browser compatibility issue" to the title of this topic.
I guess that until browser developers get to a real agreement on that, when a video stops working in Amara the solution will be to reupload it in a generally supported format like MP4, and add the new URL to the Amara page and make it primary. But this, of course, opens the copyright can of worms...
>WebM
I've found this: WebM Video for Microsoft Internet Explorer 9+
Thank you for adding this, Robin.
The URL tab of the corresponding Amara page does not mention synchronization. If your Vimeo channel and your Amara account should be synchronized, please create a ticket that will go to Amara's tech staff: they'll be able to correct the issue.
Best,
Claude
For me too, "The Eye of the Beholder" continues to show as a black rectangle. However, "The Fever" now plays normally, even after several repeats. Odd: I'll re-report both, anyway.
sirius shin
I noticed yesterday that subtitles for Vimeo videos didn't show up.I created subtitles for YouTube and Daily Motion, too, and they worked fine.
The Vimeo videos are:
http://www.amara.org/ja/videos/joaHwmHQKtMQ/info/thetwilightzones02e06theeyeofthebeholderac3dvdripxvid/
http://www.amara.org/ja/videos/vPPZICNHQFfv/info/twilight-zone-s01e16-the-hitch-hiker/
http://www.amara.org/ja/videos/CbfRgqRWIvRC/info/twilight-zone-episode-124-a-kind-of-a-stopwatch/