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My subtitles won't show [solved]

I added Swedish subtitles to a Khan Academy video yesterday: http://www.amara.org/sv/videos/5NgQyBDjxyqR/info/circles-radius-diameter-and-circumference/


But they won't show up on the video page. If I choose "Add a new translation" Swedish is in the list ("Swedish 100%") but it's greyed out and can't be selected.


Why won't the subtitles show? I've added subtitles to other Khan Academy videos in the past week and they worked without a problem.


Please help! My little sister needs these subtitles in order to understand the video and learn about circles.


Hi Rebecka

I created a ticket from your post, which should appear in your own tickets. Meanwhile, for your sister, there are 2 workarounds via the page of the Swedish subtitles, where your subtitles do show in the player:
  1. Zoom the page in your browser until the player is big enough for your sister to be able to read the video texts (sloppy but fast)
  2. Download your subtitles. Create a page on http://subtitle-horse.com  using the original http://www.youtube.com/watch?v=jyLRpr2P0MQ URL, then upload your Amara-made subtitles to the page: the subtitle horse player where they'll show can even be watched full-screen . And you can save video and subs to the server for 4 days, or repeat the operation after 4 days. (longer, but better)

 

As Margarita Shamraeva wrote in the ticket, the issue was probably due to a time lag in processing the new Swedish subtitles: they now also work in the player of the main page.

 

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