Amara.org Support Center
How can we help you today?
The caption file we worked on the amara does not play on Android
Thank you for this question ā,Ać! group.
Can you please indicate the Url of the page with the subtitled video?
If it's not an Amara page, could you please attach the subtitle file to a reply in this discussion,?
This way I'll be able to look at the issue.
Best,
Claude
The absence of subtitles on Android while they display on iOS and Windows suggests a potential issue with the caption file itself. It's advisable to review the file format and compatibility with Android systems.
Seeking assistance from Amara support or relevant forums for Android subtitle troubleshooting may provide insights and solutions to address the discrepancy in subtitle display across different platforms.
Has the problem been resolved yet? bubble shooter
Hi hannana,
If you have the same problem,
Can you please indicate the Url of the page with the subtitled video?
If it's not an Amara page, could you please attach the subtitle file to a reply in this discussion,?
This way I'll be able to look at the issue.
Best,
Claude
PS Ać! group did not reply with these indications, so I assume the issue disappeared for them
Ać! group
There showes subtitles on iOS and Windows, but not on Android
Is it a problem with the file?
Is there anyone who can help?