Thank you for this relevant question, Bob.
In the case of normal, public Amara pages, marking a set of subtitles as complete when it isn't is no problem: you can still go on editing it.
It is a bit more complicated if the video has been added to a team, where clicking "publish" entails moving to a different stage. If this is the case, please create a ticket where you explain the issue and indicate the relevant Amara page. It will go to Amara's tech staff who will be able to help you.
Go to the video page on Amara where you were working on the subtitles.
Scroll down to the subtitle section and locate the English subtitles.
On the right side of the English subtitle track, you should see a button or link labeled "Actions" or "More" (it may appear as three vertical dots).
Click on the "Actions" or "More" button to open a dropdown menu of options.
In the dropdown menu, look for an option that says "Mark as Incomplete" or something similar.
Click on the "Mark as Incomplete" option to change the status of the subtitles back to "incomplete."
Once you have marked the subtitles as "incomplete," they should no longer be listed as "complete." However, it's important to be cautious to prevent accidentally marking them as complete again.
I was subtitling a video but I must have accidently clicked "publish" or something because now the English subtitles have gone from "incomplete" to "complete" even though I haven't finished them.
Is there a way to turn the subtitles back from "complete" to "incomplete"? And if there is, once they are "incomplete" how can I avoid turning them into "complete" again?