How can we help you today?

Start a new topic
Discussions Amara Help me, please!

Subtitles not transferred to YouTube

Hello, I translated a video of a YouTube channel as the girl who owns it put the Amara link in the description box. I logged in, translated everything from English to Italian, synced it and pressed "publish". Still, I don't know why all the work I did has not transferred on YouTube too. I see that other translations have been added. 

Did I have to do something else? What should I do? Do I have to wait a little?

This is the url of the video on Amara: https://amara.org/en/videos/yd4wtuRa0jya/info/prepping-for-university-vlog-shopping-friend-errands-etc/


Thank you for your help.

2 CommentsSorted by Oldest First

Thank you for pointing this out, Anna. 


There is indeed an issue with the transfer to YouTube, as appears in the URLs tab of the video: it should have a "synced" label and it does not.

Please send a message to Daiz via her profile, and ask her to create a ticket via https://support.amara.org/support/tickets/new.  As the creator of : https://amara.org/en/videos/yd4wtuRa0jya/info/prepping-for-university-vlog-shopping-friend-errands-etc/, she can use the ticket to ask Amara tech staff to fix the issue with syncing to YouTube.


Best wishes


Claude Almansi

1 person likes this

Hello,

thank you for your attention and help. I'll try my best to contact her and see if it'll work. 


Have a nice day,

Anna Meneghin

Login or Signup to post a comment
More topics in Help me, please!
See all 392 topics