Subtitles not transferred to YouTube : Amara.org Support Center

A

Anna Meneghin

started a topic over 3 years ago

Hello, I translated a video of a YouTube channel as the girl who owns it put the Amara link in the description box. I logged in, translated everything from English to Italian, synced it and pressed "publish". Still, I don't know why all the work I did has not transferred on YouTube too. I see that other translations have been added.

Did I have to do something else? What should I do? Do I have to wait a little?

This is the url of the video on Amara: https://amara.org/en/videos/yd4wtuRa0jya/info/prepping-for-university-vlog-shopping-friend-errands-etc/

Thank you for your help.

A

Anna Meneghin

said over 3 years ago

Hello,

thank you for your attention and help. I'll try my best to contact her and see if it'll work.

Have a nice day,

Anna Meneghin

C

Claude Almansi

said over 3 years ago

Thank you for pointing this out, Anna.

There is indeed an issue with the transfer to YouTube, as appears in the URLs tab of the video: it should have a "synced" label and it does not.

Please send a message to Daiz via her profile, and ask her to create a ticket via https://support.amara.org/support/tickets/new. As the creator of : https://amara.org/en/videos/yd4wtuRa0jya/info/prepping-for-university-vlog-shopping-friend-errands-etc/, she can use the ticket to ask Amara tech staff to fix the issue with syncing to YouTube.

Best wishes

Claude Almansi

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