I have tried to go into editor as I always do, however, I could not insert any captions because the keyboard shortcuts are not working at all. Furthermore, I cannot sync any captions that are already uploaded. The subtitle play button does not work either. What might be causing this and what can I do to fix it?
Thank you for reporting this, Sarah Catherine.
Please let me know what is your browser, and also the URL of the video you are trying to subtile: I have just now tried with Firefox and Chrome, and the shortcuts work with those on https://amara.org/en/videos/WqcM2wCgv3HN/meta-geo/2348352/.
Aha, don't worry about it. I switched to Google Chrome and it worked fine. So I need to stop using Safari for Amara. Thanks for the suggestion!
Thank you for your very useful re-reply, Sarah Catherine. Safari and other fully opaque Apple programs/apps made me switch to a laptop with Linux, after some 30 years of pleasantly using Macs :(
I am having this exact same problem right now and I am using Chrome. Any other suggestions?
Thank you for reporting this, Rayna Nielsen.
Does this happen with all Amara subtitling pages or with one in particular?
If one in particular, please indicate its URL.