For the last two videos I've subtitled, they will show up under the divider on the left for "Language" but in the grey box on the top left it will not appear, and it won't appear in the thumbnail for searches either. Here is an example, I would appreciate if someone would look and double check it's just not my computer or something! What I see is:
Thankfully the subtitles still appear and are able to be viewed, but it's a bit misleading that it won't pop up. Any fixes?
1 Comment
C
Claude Almansi
said
over 9 years ago
Thank you for reporting this issue, and for having captioned this video, Sarah. I have converted your topic to a ticket that goes to Amara's technical staff. You should have received an email notification of that ticket (#79804).
Sarah Kramer
For the last two videos I've subtitled, they will show up under the divider on the left for "Language" but in the grey box on the top left it will not appear, and it won't appear in the thumbnail for searches either. Here is an example, I would appreciate if someone would look and double check it's just not my computer or something! What I see is:
Thankfully the subtitles still appear and are able to be viewed, but it's a bit misleading that it won't pop up. Any fixes?