I got the amara confirmation email 2 days ago and it said that from then on it was ready to subtitling but it still says that my application is pending and i can't do anything.
I've been waiting for a respond from the Translation Team since 13th of August 2017, and I've yet to hear anything about my application. I was informed to get in touch soon to arrange the next step in the process.
I created a ticket with Ticket ID #102317.
Thank you for reporting this, Hadeer. Creating a ticket was the right thing to do.
When did you create it, though? From the number you mention, it should have been relatively recently. Usually tech staff reply to tickets within a week.
Don't hesitate to re-reply here if you don't get an answer from them.