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Message 'Rebuilding video index. Please try again a bit later...'

 Hello, I have been adding subtitles to quite a few videos (Khan Academy's videos) in the past 2-3 months. But now, I can no longer find the majority of the videos I have worked on. I keep on receiving the message:

'Rebuilding video index. Please try again a bit later...'

Is everything okay? Please tell me that my translations are not lost. :(


Hi Iglika

Have you tried finding the subtitles you've worked on via your Amara profile?
It's less user-friendly than the search engine, but at least you would know if it's just a search engine issue (this happens at times) or more serious. Once you know that, could you please create a ticket accordingly?

Best,

Claude

 

Hi Claude,

Many thanks for your help. Yes, I managed to access the videos via my profile.

I hadn't realised I could do that, and it was really easy. I'd tried writing the videos' titles, codes, etc. and none of this worked. Anyway, my problem seems to be solved now, thanks once again!

Best,
Iglika

 

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