Created subtitles and video works fine at home. However when I try to play in school I get message saying the subtitles are not available. What might the problem be?
1 Comment
C
Claude Almansi
said
over 10 years ago
Thank you for reporting this, Barb. Could you please indicate the URL of the video, so I can look into it or, if I don't understand the cause, refer the issue to the tech staff?
But already from your description: where you perhaps trying to play the video in an Amara player fullscreen at school, while viewing in normally at home? The Amara player does not show subtitles in fullscreen mode, but you can zoom the normal player until it occupies roughly the whole screen.
Barb C