Is there a limit on the length of a video. I am captioning a video that is 3 hrs 38 minutes long. When I save and exit it gives me an error message that my work was not saved. Then only a portion is saved. Also, it won't let me go to the next step of syncing.. Has anyone had this happen. I need to get the finished for a student. The URL is below:
Also, I have a transcript. Instead of typing into the box I am cutting and pasting, which has worked before previous projects with no problem. I am using Safari and Chrome. This is the longest video I have done. The longest has been approximately 60 minutes.
Any information as soon as possible is greatly appreciated. I have also submitted a ticket to get answers from tech support.
Revision 15 - 06/04/2013