Somehow, the post below disappeared overnight: probably a software glitch , but as a precaution, I'll archive this (re) post with Webcite in order to be able to refer to it, should it disappear again. I'm copying the automatic notification I received for it:
From: pculture support <email@example.com>
Date: Wed, Mar 27, 2013 at 3:49 PM
Subject: Helping each other when Amara staff don't respond
Hi fellow subtitlers
For a month now, nobody from the Amara staff has responded to posts in this forum. This has happened before: Amara is a non profit, and when the staff prepare a revision of the software - as they seem to be doing according to Jules Rincón's February post about localization - they lack time to respond here.
questions can be answered from previous experience by other subtitlers:
I've been attempting to do that every few days during this last staff
silence, but please join in.
1 How to ask
2 When we subtitlers can't help each other:
2.1 Team videos
added to a team (especially if the team uses workflowed tasks) can
present specific issues that only the team's owners and admins, or Amara
staff, can solve. If yours is such a team-specific issue:
2.2 Deletion requests
Only Amara staff can delete subtitle sets or whole videos, and they won't if the deletion affects other people's work. So:
2.3 Issues arising from connecting a YouTube account and Amara
Amara staff can deal with some issues caused by connecting a YouTube
account to Amara. So if you created that connection and don't like the
That's all I can think of for now. If I remember other things, I'll update this post.
Update March 28, 2013
Actually, there IS a critical thing Anna Röing and Safetex reminded me of in the Mixed up subtitles thread. Athough it concerns the actual use of Amara rather than of this forum, the problem caused might well end up causing posts here too:
Be extremely wary updating subtitles by uploads and in using rollbacks (reverting to a former version). Since March 2012 , when these actions are done, one software bug or perhaps two has/ve been occasionally deleting or mangling the history of revisions of the edited subtitles and of other subtitles, at times even when these other subtitles were not translated from the edited ones.
So if you need to upload subtitles or to rollback to a former version:
 It was a software glitch: the first posting reappeared a few hours after I reposted it here, but let's use this one from now on