The fastest way to get help!


The Amara Forum is where many questions are already asked and answered.


The Knowledge Base has useful step-by-step instructions for many questions.




General questions? Still need help?

Please email support@amara.org or file a ticket (and you’ll be able to track the status of your issue).


Found a bug? Need technical support?


IMPORTANT - Please make sure to include the following information so that we can best assist you:

 

  • Video Title and page URL

  • Language

  • User Name

  • Subtitles file and format

  • Team (if applicable)

  • Screenshots of error message

 

Please email support@amara.org or file a ticket with the information above, which allows us to identify and solve your issue as quickly as possible. Thanks!


Additional communication channels

  • Press inquiries – press@amara.org 

  • DMCA or copyright requests – DMCA@amara.org