Warning Messages in the Amara Editor
If you are unable to sync subtitles, or you do not see the Complete or Approve button, check for these warning messages in the Editor indicating that there are issues with subtitles or cells:
- Subtitles can't be blank warning message
- Reading Rate, Line Length or Duration warning messages (indicated by an exclamation mark on the far right side of the cell)
- Timing error in subtitle warning message (on Amara teams with managed workflows)
When you've corrected these errors or mistakes, the Complete or Approve button will appear in the panel, and/or you can continue syncing the subtitles.
You can review subtitling guidelines (the maximum character number per line, subtitle duration, or reading speed) by clicking the Subtitling Guidelines >> link in the Keyboard controls panel in the Amara Editor.
Subtitles can't be blank Warning Message
This warning message usually appears in the Review section in the Progress Panel on the top right section of the Editor window, as shown on the screenshot below:
This warning message means that at least one subtitle lacks text or timing. Subtitles that have empty or untimed cells cannot be marked as completed.
If you find empty subtitle cells, or subtitles that lack timing, fill them with text or
In particular, check the subtitles at the end - this is where such problems often occur.
Note: Many users opt to wait to address blank subtitle cells until they are finished editing the subtitles and are ready to sync. It can be easier to focus on creating subtitles, and then delete empty subtitle cells when you are ready to sync.
If you see exclamation marks in subtitle cells, these alert you to the following potential issues.
Reading Rate/Line Length
Follow the recommendations to reduce text or
Subtitle cells that are too short will only display briefly and can be hard for viewers to read. Adjust the subtitle cell on the Timeline to increase the length of time the subtitle appears on the screen.
On Amara teams with managed workflows, the Timing error in subtitle warning message usually appears in the Review section in the Progress Panel on the top right section of the Editor window, as shown in the screenshot below:
The Timing error in subtitle message is a clickable link; when you click on it, it takes you to the first subtitle cell that has a timing issue, for example:
Sync the cell to correct the timing issue, or
When all timing issues and blank subtitles have been addressed, you will see the Approve or Complete button in the Progress Panel:
The Complete button, Approve button, and/or the rest of the progression panel is not visible.
Typically, this happens if your Web browser is significantly zoomed in or out compared to the default value.
Solution: start zooming in (CTRL [or CMD] + Plus) or out (CTRL [or CMD] + Minus) your browser to restore the progression panel. In many browsers, CTRL+0 keys restore the actual size (100%) in a single click.
If you have any questions or suggestions, please share your feedback!
To submit a quick ticket, click No in the Did you find it helpful link below.
Thank you for your contributions to support an inclusive and accessible media ecosystem!