Extra Technical Solutions and Support

Previously 'troubleshooting' - we don't have trouble, we have solutions and support ;)

Why do I see two subtitles in the video player at the same time?
For some videos, while syncing or editing subtitles, you may see that the video player displays two copies of subtitles, which may be in the same or differe...
Tue, 4 Dec, 2018 at 4:22 AM
I have trouble starting, pausing, and syncing Brightcove videos in Amara editor, what is wrong?
Some Brightcove videos do not interact gracefully with Amara editor - you may experience difficulties starting and pausing the video with the use of Play/...
Tue, 22 Nov, 2016 at 8:24 AM