This article shows you how to create, edit, assign, and view subtitle requests for your Collaboration Teams.


Only administrators and owners of a collaboration team can create subtitle requests for a team. 


Contact enterprise@amara.org or view our comparison table of Amara’s Subtitling Solutions to learn more.



From the Management > Videos page


  1. Go to the Management tab of your team page

  2. Select the Videos tab

  3. Choose the  videos you want to create subtitle requests for by clicking the checkboxes to the left

  4. Select “Create request” from slide-up menu at the bottom of the screen


 Management Videos tab with video selector and Create request action item highlighted

 

 

If you are unhappy with your selection, you can “Deselect” in the slide-up menu and start over.


Clicking “Create request” in Videos tab opens this pop-up:

 

 Creating new requests pop up box action items highlighted and numbered 1 through 4


  1. Subtitle Language(s)

    • Choose the languages for your subtitles

  2. Video language

    • Set video language to match the original language spoken in your videos

    • Optional setting

      • If the video language is not set for a video in your selection, you can choose to set it here

      • This will not affect videos that already have their video language set

  3. Evaluation teams

    • Optional for owners/administrators with at least two teams

    • Evaluation teams review assignments after completion

    • If you are an administrator of one team, setting your team as your Evaluation team will not create a subtitle request

  4. Create request

    • Click “Create” to create subtitle requests in selected languages

    • To cancel creating request, click “Cancel”

      • Cancelling a request does not delete pre-existing requests

      • Only cancels this attempt at creating request



From the Management > Videos page


  1. Go to the Management tab of your team page

  2. Select the Videos tab

  3. Hover over the video you want to create a subtitle request for

  4. Select “Create request” from the dropdown menu

 

 Create request action item highlighted in video management dropdown menu

 


From the Management > Subtitle requests page

  1. Go to the Management tab of your team page

  2. Subtitle requests section appears by default

  3. Click “Create request” at the top right of your team videos


Note: Make sure you know the video title and subtitle languages you would like to request. 

 

 


Clicking “Create request” in Subtitle Request tab opens this pop-up:

 

 Creating new requests pop up box action items highlighted and numbered 1 through 4

 

  1. Search for video title

    • You can only add one video at a time.

    • Copy and paste the video title for a quick search

  2. Set subtitle request languages

    • Search and select the languages you want to request

    • You can request multiple subtitle languages

  3. Evaluation teams

    • Available for owners/administrators with at least two teams

    • Evaluation teams review assignments after completion

    • This is an optional step

  4. Create request

    • Click “Create” to create subtitle requests in selected languages

    • To cancel creating request, click “Cancel”

      • Cancelling a request does not delete pre-existing requests

      • Only cancels this attempt at creating request





After you create subtitle requests, you can view the requests, related assignments, and progress on several different team pages:


Managers and administrators can return to the Management > Subtitle Requests page to view and manage all requests for their Collaboration Team.


Any team member can view all subtitle requests for one video:

  • Videos All Videos page

  • Click on the video thumbnail

  • This opens the Video Details page


Any team member can view the details for a subtitle request for a video:

  • Videos All Videos page

  • Click on the video thumbnail

  • Click on the language you would like to view

  • This opens the Subtitle Details page



Video Details page

 



Video details page with information, assignment, and subtitle sections highlighted


  1. Assignments Summary

    • Filter assignments by your languages or view all assignments

    • Click Manage Requests to view all subtitle requests for a video. Manage requests by

      • Assigning team members (managers and above)

      • Deleting requests (administrators and above)

      • Assigning work and evaluation teams (administrators of multiple teams)


  1. Completed Subtitles lists all completed subtitle requests


  1. Video Details Tabs

    • The Video Info tab lists video title, description, duration, and assigned teams. Get an embed code to share or click the Follow toggle to receive updates for this video

    • The Activity tab lists all team member activity for the video.

    • The comments tab shows all public comments (Note: this does not include subtitle notes submitted in the Amara Editor).

    • The URLs tab shows the URL from the video’s source page (Note: Amara partners with several external hosting sites but does not host videos on our own site).

 

 

Subtitle Details page

 



Subtitle details page with information, member assignment, and revisions sections highlighted


  1. Subtitle Progress panel

    • Download completed subtitles to your computer (in SBV, DFXP, VTT, SRT, TXT, or SSA formats)

    • View assignments and team members who completed work


  1. Revisions summary

    • Administrators can delete revisions or change the subtitle language if needed


  1. Subtitle Details tabs

    • The Subtitles tab shows the subtitles and their timestamps

    • The Subtitles Info tab shows video information for the subtitle

    • The Activity tab shows all activity by team members

    • The Subtitle Notes tab shows all subtitle notes left by team members in the Amara Editor

    • The Sync History tab shows the status of all attempts at exporting subtitle files to the video source page.





You can select team members to complete assignments for subtitle requests:

  • Management > Subtitle requests > Select subtitle requests

  • Choose “Edit” from the slide up menu

  • Set team members for specific assignments


 


Edit Subtitle Request dialog with assignment dropdown menus highlighted



You can also unassign team members from assignments in the Edit Subtitle Requests pop-up.





Managers, administrators, and owners can edit completed subtitles by clicking the “Edit subtitles” link on the page for that set of subtitles.



 Pink arrow pointing to highlighted Edit subtitles button on the subtitle details page for managers and above


Two ways to get to the page for a set of subtitles:

  • Go to Management > Subtitle requests > Click on the subtitle language you want to edit

  • Go to Management > Videos > Click on the video > Select the subtitle language you want to edit





Automatically create subtitle requests