You must be an administrator of a team to import and export subtitles with video hosting site integrations. Learn more about Amara’s external integrations in these articles:

 

Follow these steps to add an external integration with your team:

  1. Make sure you are logged into the correct video hosting account (YouTube, Vimeo, Brightcove, Kaltura) in your browser 

  2. Go to your Amara team page (you can find it in the user menu)

  3. Click the Settings header menu item

  4. Click Integrations from the sidebar on the left

  5. Click the green + button at the top of the page to add account

 

Integrations settings page on amara team with the add and edit buttons highlighted with amaranth arrows



Edit Integration Settings 

After your integration is set up in your Amara team, you can view or edit the settings for each of your integrations by hovering over it and clicking the pencil and paper icon on the Settings Integrations page.

 

For videos that you import, you can choose whether you want to do any of the following:

  • Export subtitles automatically

  • Export video title and description automatically

  • Import initial subtitles from your integrated hosting site

  • Set additional Amara teams to export subtitles from

  • Set additional Amara teams to import videos into

By default, new integrations are set to automatically import initial subtitles when you add a video and automatically export completed subtitles, video title, and video description. If you disable automatic export from Amara, the changes you make on Amara will not show up on your integrated hosting site.


Adding Videos

To add a video to your Amara team after integrating your external hosting account:

  • Go to your team page > Management tab

  • Got to the Videos section > click Add Videos

  • Enter the URL of the video

  • Set video language


Public videos are easiest for Amara users to view and subtitle.

 

Checking for importing and exporting issues

Check your video’s privacy settings on your connected video hosting site. 

  • Allow embedding on videos that you wish to add to Amara.

Only completed subtitles will export to the connected host site 

  • Click on the video, then the subtitle language, and check to see if the subtitle is marked as “Complete”

You can check for syncing issues and resync any subtitles that did not export to Vimeo on the Integrations page or on the Sync History tab.

  • Team > Settings Integrations page

 

Example of a Vimeo account added to a new amara team on the integrations settings page

 

To view Sync History for a specific set of subtitles on your team:

  • To go team > Management Videos > select video > select subtitle language > Sync History tab

 

 

Screenshot of the subtitle details page with highlighted Sync History tab

 



Privacy and Special Considerations

For videos added to teams:

  • If the video visibility in a team is set to Private, only the team members (and members of chosen evaluation teams) are able to see the video, thumbnail, title, description, and subtitle text

  • If the video visibility is not Private, anyone will be able to access the video and subtitle pages

  • If the video is private or password-protected, other users will be unable to play it on Amara without the necessary credentials

 

Owners and administrators of an Amara team can change the visibility of their team and its videos in Team Settings.

 

Subtitles imported from your integrated external site will appear on the Subtitle Details page on Amara as “imported with video” by “Amara Bot.”

 

If you are admin of a team that syncs subtitles to a YouTube channel, or to a Brightcove, or Kaltura account, you can check why some of your subtitles fail to sync to the video hosting provider and act on this information.



Check for exporting errors

Open your team Settings page:

 

Highlighted settings page in the header navigation on Amara


Next, go to the Integrations page and scroll down to the Subtitle Export History section:

 

Error filter in Subtitle Export History section of integrations settings page on an Amara team


In your Subtitle Export History, you can search and view errors and attempt to re-sync your subtitles. Find all subtitles that failed to sync by selecting “Error” in the Export result filter.




Thank you for your contributions to support an inclusive and accessible media ecosystem!

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