You must be an administrator of a team to import and export subtitles with video hosting site integrations. Learn more about Amara’s external integrations in these articles:
Follow these steps to add an external integration with your team:
Make sure you are logged into the correct video hosting account (YouTube, Vimeo, Brightcove, Kaltura) in your browser
Go to your Amara team page (you can find it in the user menu)
Click the Settings header menu item
Click Integrations from the sidebar on the left
Click the green + button at the top of the page to add account
Edit Integration Settings
After your integration is set up in your Amara team, you can view or edit the settings for each of your integrations by hovering over it and clicking the pencil and paper icon on the Settings > Integrations page.
For videos that you import, you can choose whether you want to do any of the following:
Export subtitles automatically
Export video title and description automatically
Import initial subtitles from your integrated hosting site
Set additional Amara teams to export subtitles from
Set additional Amara teams to import videos into
By default, new integrations are set to automatically import initial subtitles when you add a video and automatically export completed subtitles, video title, and video description. If you disable automatic export from Amara, the changes you make on Amara will not show up on your integrated hosting site.
To add a video to your Amara team after integrating your external hosting account:
Go to your team page > Management tab
Got to the Videos section > click Add Videos
Enter the URL of the video
Set video language
Public videos are easiest for Amara users to view and subtitle.
Checking for importing and exporting issues
Check your video’s privacy settings on your connected video hosting site.
Allow embedding on videos that you wish to add to Amara.
Only completed subtitles will export to the connected host site
Click on the video, then the subtitle language, and check to see if the subtitle is marked as “Complete”
You can check for syncing issues and resync any subtitles that did not export to Vimeo on the Integrations page or on the Sync History tab.
Team > Settings > Integrations page
To view Sync History for a specific set of subtitles on your team:
To go team > Management > Videos > select video > select subtitle language > Sync History tab
Privacy and Special Considerations
For videos added to teams:
If the video visibility in a team is set to Private, only the team members (and members of chosen evaluation teams) are able to see the video, thumbnail, title, description, and subtitle text
If the video visibility is not Private, anyone will be able to access the video and subtitle pages
If the video is private or password-protected, other users will be unable to play it on Amara without the necessary credentials
Owners and administrators of an Amara team can change the visibility of their team and its videos in Team Settings.
Subtitles imported from your integrated external site will appear on the Subtitle Details page on Amara as “imported with video” by “Amara Bot.”
If you are admin of a team that syncs subtitles to a YouTube channel, or to a Brightcove, or Kaltura account, you can check why some of your subtitles fail to sync to the video hosting provider and act on this information.
Check for exporting errors
Open your team Settings page:
Next, go to the Integrations page and scroll down to the Subtitle Export History section:
In your Subtitle Export History, you can search and view errors and attempt to re-sync your subtitles. Find all subtitles that failed to sync by selecting “Error” in the Export result filter.
Thank you for your contributions to support an inclusive and accessible media ecosystem!
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